Terms of service

Terms of Service

Welcome to Yongying. These Terms of Service govern your use of yongying.us and purchases made through our online store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service together with our applicable policies.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to make purchases and enter into transactions under the laws applicable to you.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, sizing information, colors, prices, and other details.

However, product colors may appear slightly different depending on photography, lighting, display settings, and the device used to view the website.

Measurements may also have reasonable variations depending on the product design and measurement method.

3. Product Availability

Products are subject to availability. We reserve the right to discontinue products, modify available selections, or limit quantities where reasonably necessary.

Adding a product to your shopping cart does not guarantee availability until an order has been successfully completed and accepted.

4. Orders

After placing an order, you may receive an order confirmation by email.

We reserve the right to review, reject, or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, payment problems, unavailable inventory, inaccurate customer information, or other legitimate operational concerns.

If an order is cancelled after payment has been successfully collected, an appropriate refund will be processed where required.

5. Pricing

Prices displayed on the website may change from time to time.

We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing or technical error occurs, we may contact you before completing the order or cancel the affected transaction and issue an appropriate refund.

6. Payment

Available payment options are displayed during checkout.

Payments may be processed by Shopify or other authorized payment service providers. Additional terms from the applicable payment provider may apply.

Customers are responsible for providing accurate billing and payment information.

7. Shipping

Orders are generally processed within 3–5 days.

After dispatch, FedEx transportation is generally estimated at approximately 8–13 days.

These periods are estimates and may be affected by carrier delays, weather, customs, public holidays, local delivery conditions, or other circumstances outside our reasonable control.

For complete details, please review our Shipping Policy.

8. Returns and Refunds

Eligible return requests must be submitted within 15 days after delivery.

Yongying does not accept returns solely due to a customer's change of mind, except where applicable law requires otherwise.

For eligible returns involving damage or defects not caused by the customer, the customer is responsible for return shipping costs unless applicable law provides otherwise.

Please review our Return & Refund Policy before requesting a return.

9. Accuracy of Customer Information

You agree to provide current, complete, and accurate information when placing an order.

This includes your name, shipping address, email address, telephone number, and payment information.

Yongying is not responsible for delivery problems resulting from inaccurate or incomplete information supplied by the customer to the extent permitted by applicable law.

10. Intellectual Property

Unless otherwise indicated, website content including text, graphics, page layouts, logos, branding, and original visual materials may be protected by applicable intellectual property laws.

You may not reproduce, republish, commercially distribute, or exploit protected website materials without appropriate authorization.

11. Prohibited Uses

You may not use this website:

  • For unlawful or fraudulent purposes
  • To distribute malware or malicious code
  • To interfere with the security or operation of the website
  • To attempt unauthorized access to systems or customer information
  • To collect information unlawfully
  • To impersonate another person or provide deliberately false information

12. Third-Party Services

Our website may use services supplied by third parties, including Shopify, payment processors, delivery companies, analytics providers, and other service providers.

Those services may be subject to their own terms and privacy policies.

13. Website Availability

We aim to keep the website available and functioning properly, but uninterrupted access cannot be guaranteed.

We may occasionally perform maintenance, updates, security work, or other technical changes.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Yongying will not be responsible for indirect, incidental, or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any rights or liabilities that cannot legally be excluded or limited.

15. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our website, products, services, business practices, or legal requirements.

The current version published on this website will apply from the date it becomes effective.

16. Contact Us

Questions regarding these Terms of Service may be sent to:

Email: le829623143p36aa@gmail.com

Website: https://yongying.us/