Privacy Policy

This Privacy Policy explains how Yongying collects, uses, stores, and shares information when you visit yongying.us, place an order, contact us, or otherwise interact with our online store.

Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and transaction information
• Products viewed or purchased
• Customer service communications
• Device and browser information
• IP address and general location information
• Website usage and interaction information

Payment Information

Payments made through our website are handled through Shopify and applicable payment service providers.

Yongying does not ask customers to send complete payment card information through ordinary email.

Payment providers may collect and process payment-related information according to their own privacy and security practices.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide order and tracking information
• Process eligible returns and refunds
• Respond to customer service inquiries
• Detect or prevent fraud and misuse
• Maintain the security of our website
• Improve our products, services, and website experience
• Meet applicable legal or regulatory requirements

Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to display products, manage orders, process checkout activity, and operate our online store.

Information may therefore be processed through Shopify systems in accordance with Shopify's applicable privacy practices.

Service Providers

We may share information with service providers only where reasonably necessary to operate our store and provide services to customers.

These providers may include:

• Shopify
• Payment processors
• FedEx and other logistics providers
• Website hosting and infrastructure providers
• Analytics and security providers
• Customer support service providers

Shipping Providers

To deliver your order, relevant information such as your name, address, telephone number, and shipment details may be provided to FedEx or another applicable logistics provider.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain shopping carts and sessions, understand website usage, improve performance, enhance security, and provide relevant features.

Your browser may allow you to control or delete certain cookies. Disabling some cookies may affect the functionality of the website.

Analytics

We may use analytics tools to understand how visitors interact with our website, such as pages viewed, approximate traffic sources, device types, and general browsing behavior.

This information helps us improve website usability and understand customer interests.

Marketing Communications

Where permitted and where you have chosen to receive such communications, we may send information about products, promotions, or updates.

You may unsubscribe from marketing emails using the unsubscribe option provided in the communication where available.

Data Retention

We may retain order, transaction, customer service, and related information for as long as reasonably necessary for business, accounting, fraud prevention, customer service, or legal purposes.

Data Security

We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights relating to your personal information.

These may include rights to request access, correction, deletion, restriction, or other actions concerning personal information, subject to applicable exceptions.

To make a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is not intentionally designed to collect personal information from children who are not legally permitted to make online purchases or provide personal information independently under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Contact Us

If you have questions about privacy or would like to submit a privacy-related request, please contact:

Email: le829623143p36aa@gmail.com

Website: https://yongying.us/